Customer Service

Actions & Attitudes: Providing Extraordinary Retail Service Course

This retail service course follows our host through his day as he travels to a clothing store, a sporting goods store, a stereo store, a flower shop and a hardware store. During his journey, he als... (Read more)

$19.95
Time Management for Supervisors Course

This course will take approximately 22 minutes to complete. The main objective of this session is to help you work more efficiently and productively. (Read more)

$23.00
Conflict Resolution for Employees Course

This course will take approximately 24 minutes to complete. Whether it’s at work, at home, with friends or neighbors, disagreements between people happen. When they do, you need to be able to ma... (Read more)

$23.00
Handling Customer Complaints Course

This course will take approximately 20 minutes to complete. Effective complaint handling is one of the most important aspects of providing excellent service. The objective of this online trainin... (Read more)

$23.00
How to Maintain Customer Loyalty Course

This course will take approximately 17 minutes to complete. The objective of this online training course is to help customer service representatives understand the importance of customer loyalty... (Read more)

$23.00
Time Management Skills for Employees Course

This course will take approximately 19 minutes to complete. This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the en... (Read more)

$23.00